Richard Chemel's No-Name247

TWC COO Robert Marcus- This is my Time Warner Customer Service Nightmare for you!

Hopefully Robert Marcus COO of Time Warner Cable will find out about this post.

 

What a nightmare with a TimeWarner Cable representative tonite. All I wanted was information on Wideband service in my area.  When I truly couldn't understand the representative through her thick accent. I asked to speak with someone else. I was told there was no one else available- and that I could understand her. Then I requested a supervisor- and was told that one was not available.  All the time I was calm and collected- despite the continuation of the CSR saying I could understand her- but couldn't. To know avail- I was put on hold twice- and didn't get the wideband information I had wanted.  I don't know if Time Warner is outsourcing their CS division- but for a CSR to argue with a customer is wrong.  I think a call into COO Robert Marcus on Monday would be appropriate.  As an aside, I also was attempting to chat online at the same time- but after an hour- I started at number 4 in the queue, and was still second in line.  Haven't had this much fun on a Saturday night since......well it motivated me to write a blog post!

Disclaimer- I am a Time Warner (TWX) and  Time Warner Cable (TWC) Stockholder

Vivid Entertainment and Steve Hirsch Get a Visit From Conan O'Brien and The Tonight Show!

Steve Hirsch, Vivid Entertainment and a few of the Vivid Girls were part of a segment of The Tonight Show starring Conan O'Brien last night, where Conan visits his Universal City neighbors. Vivid is located across the street from the Universal lot, so Vivid and the program are neighbors.  Note: Conan Visits two other "neighbors" and they are within the clip.


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WWE's Vince McMahon Tells of Plans to Launch 24 Hour Wrestling Network on Basic Cable

WWE CEO Vince McMahon told the Los Angeles Times that he wants to launch a 24 hour wrestling network on basic cable. McMahon's WWE owns virtually all of the television and closed circuit broadcasts of every major wrestling organization that ever exicted- Except Jeff Jarrett's Total NonStop Wrestling (TNA). Though basic cable is the hardest tier of cable to get place on- I wouldn't count McMahon out by any means.

LA TIMES

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How Netflix Works....and Why You Can't Find Their Warehouses on a Map!

Thanks to OS&RR for this article. I didn't realize Netflix employees had to sign confidentiality agreements, allowing them to say who they work for but not the location of their employment. An insightful article from the Chicago Tribune.

Chicago Tribune
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Joan Rivers Drops the F-Bomb Live on Good Day Sacramento? After Question about Daughter Melissa

Let me preface this post...I never much cared for Joan Rivers, and find her humor quite degrading.......

 So today Rivers was doing a live interview promoting her TV Land series " How'd you get so Rich" or something to that effect on "Good Day Sacramento"  when one of the co-hosts, asked about her daughter Melissa riding her coattails.......and boy did she go ballistic. Currently the video is only on TMZ, but it should be spreading virally shortly. Good thing the interview didn't ask her about her late husband Edgar and his suicide.

TMZ
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The Circus Is In Town! Michael Jackson's Spirit spoke with Psychic Jame Van Praagh!

We can all rest easier today, now that we know that famed psychic Jame Van Praagh has spoken with the spirit of Michael Jackson.  In the exclusive interview with Palluxo.com, Van Praagh says that Jackson is surrounded by happiness.....there was no foul  play in his death...and he misses the children."  The article goes on to state that Oprah has booked Van Praagh for a future appearance to discuss his conversations with the late "King of Pop!"

Palluxo
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Gospel's Voices of Glory! Michael II, Avery and Nadia Cole - Are They the 2009 America's Got Talent's Early 2009 Favorites?

I am going to go out on a limb, after viewing the YouTube preview of this years edition of "America's Got Talent", and say that Voices of Glory tug at the judges and in-studio audience heartstrings with their unbelievable story ( They started singing "Songs of Zion" after their mother was comatose and seriously injured for 8 months after automobile crash - But will they be able to go all the way?  Time will tell. But remember Simon Cowell is executive producer...and anything could happen!! After viewing some of their YouTube video's- I wonder if they will go more mainstream, or stay with their Gospel style?

Just a sidenote that there are a few "Voices of Glory" gospel groups on the internet and YouTube- and it remains to be seen if some trademark issues come up with the name.

Hudson Valley Press ---------

Ten Years in the Making- The Digital Switch For Television is Here!

Digital TV D-Day - June 12, 2009.  Ten years in the making....and the day has finally arrived, and the media stories will take center stage. Who was unprepared!

USA Today

Fox News

Shark Week is Returning to Discovery Channel! August 2!

Discovery Channel will have the 22th edition of Shark Week starting the week of August 2. DHD has a Hollywood take on the announcement.

DHD
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NBC's Brian William Bows To President Obama! Is this really necessary?

Wouldn't a handshake just do? But no- Brian Williams in saying goodbye to President Obama shooked his hand and gave a small bow.....but so did Obama.  So should their be a fuss? ----------